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Stories4 min read
Restaurant & Food Delivery SMS: From Order to Door
Order confirmed, preparing, out for delivery — SMS updates customers love for food businesses.
Hungry customers stare at their phones anyway. A short SMS when the rider leaves the kitchen cuts Where is my food? calls and boosts repeat orders on WhatsApp-heavy markets like Ghana.
A simple status flow
Order received — ETA 35 mins. Kitchen started — almost there. Rider en route — track: {link}. Delivered — enjoy! Rate us: {link}.
WooCommerce and custom apps
WooCommerce restaurants can use the SplitSMS plugin on status changes. Custom apps can hit our REST API on each kitchen milestone — same wallet, same logs.
Try SplitSMS free
Send bulk SMS, OTP, and campaigns — 5 free credits on signup.